A direct route
to the studio.

Email us with the app name and a short description of what you need help with. For a technical issue, please include:

• Your device model and operating system version.
• The app version, if available.
• The steps that led to the issue and what you expected to happen.
• Any error message, or a screenshot with personal information removed.

These details help us understand the context and investigate. Do not send passwords, verification codes or payment card details.

If something is difficult to read, navigate or use, tell us which screen or task is affected. You can also share suggestions for improving an existing feature.

Describe the outcome you are trying to achieve and any accessibility settings or assistive technology relevant to the issue. This helps us assess the experience from your perspective.

For questions about personal information, use the email above and name the website or app concerned. Include only the details needed to describe your request.

Our website privacy notice explains how J CODE DIGITAL LTD handles information when you browse these pages or contact the studio.